Contact Digital Camera Support

If you want to have your camera repaired, or to find your local contact, please visit the following site.

Service Contacts / Local Contacts

Please send your inquiry in any of the following cases.
- If you cannot find the appropriate Ricoh digital camera contact information.
- If you have any questions, comments or suggestions on RICOH Japan.
- If you have any inquiries pertaing to your personal information which is collected when you use this form.

To contact us, fill in the following form and click [Confirm]. The information submitted on this form will only be used to respond to your inquiry.

Customer Support Office Manager
Personal MultiMedia Company
RICOH Company, LTD

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Name(required) First Name
Last Name
E-mail address(required) ex.

Please re-type your e-mail address.
Telephone number

1. Area

2. Please choose a category for your inquiry.

3. If your inquiry is about a Ricoh digital camera, which model is it?


4. Which operating system(s) do you have on your computer?

5. How do you normally download images from your digital camera to your computer?

6. Please provide a brief subject for your inquiry.

7. Please explain your situation in detail. (up to 2,000 letters)

Error messages displayed by your operating system or your camera are particularly useful when troubleshooting problems. Please include any error messages in your description of the problem.

Thank you for taking the time to fill out this form. A member of our support team will respond as soon as possible.

Please be sure your E-mail address is CORRECT, otherwise we can not provide any assistance.
Only ENGLISH language messages please, we will not be able to answer in other languages.

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If your software blocks messages from unknown E-mail accounts, our answer will be unable to reach your mail box and will be returned to us with an error message.

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